With online teaching and learning becoming the norm for so many teachers and students during the COVID-19 climate, it is important to be aware of what makes an engaging, creative and effective web-based teaching and learning experience.
Teaching online is different to teaching face to face. It involves a skill set that develops with experience. It is more like being a live TV or radio presenter and producer then it is being a schoolteacher or university lecturer. So don’t worry if you are struggling in this new form of pedagogy, most educators will be. Even those of us who were early adopters find it a challenge to produce the perfect online lesson. Most students, parents and colleagues will be patient and supportive to teachers who are having a go and doing their best with the technologies that are available to them.
This article provides some tips and tricks to help educators develop their online communication skills and make the teaching as engaging and effective as possible.
Help is closer than you may think
In many cases, your students are used to communicating, sharing and playing games online so this is not a new world for them. Don’t be scared to ask them for help if you are feeling overwhelmed. You may even find it helpful to set up a roster of key students who are provided with hosting rights. They can then manage the technology while you focus on the pedagogy.
What online teaching platform is best?
There are many web-based communication platforms that teachers are using globally to conduct online lessons. Many school systems and universities have purchased specific online collaboration and conferencing tools such, MS Teams, Zoom, GoToWebinar, BlueJeans, Blackboard Collaborate and Adobe Connect. Some systems are designed for education and training and others are designed as video conferencing tools for small and large businesses. Some are part of an establish Learning Management System, others are stand alone.
There are free (or initially free) versions of the above solutions and other example such as Google Hangouts, Skype and GoToMeeting.
Whichever system you use, make sure it has at least the following features:
- video & audio streaming,
- live chatting
- the ability to share screens
- a way of uploading and playing video content (beyond sharing a screen)
- a way of seeing the names of the participants
- a way of muting or disabling participants web-cam
Preparing for an online lesson
There are similarities between an effective online teaching experience, a live TV production and a talk-back radio show. One is that they all require preparation to be effective.
Here are some preparation tips:
- Contact your students in advance via email to ensure they know how to access the site and when the sessions are taking place. Keeping to the usual school/university timetable is advisable to help maintain a normal routine for everyone.
- Provide your class with some video content or reading to digest in advance of the session. Follow a flipped learning model of teaching so that your time with the students is not all about content delivery and the time you do have with the class online can be spent enhancing what the students have already discovered.
- Prepare a series of short video resources in advance of each session to help breakup the content delivery. These can be created with simple to use video editing tools like the free Spark Video or Adobe Premiere Rush. This means less talking for you and hopefully more interest for your students.
- Have some polls/quizzes prepared in advance or run them via the chat feature throughout the session to help encourage the engagement.
- Create a slide deck with PowerPoint, Keynote or Acrobat that you can use to guide the students through the main teaching points. If your online portal is able to upload PDF and Video content then it becomes a better presentations experience then always sharing a screen, especially if you or your students are running on low Internet bandwidth.
- Turn off notifications on your devices and remove any other potential distractions
- Ask your family members if they could try and avoid Internet based activities that take up a lot of bandwidth like streaming videos.
Use of the webcam & microphone
If you are in a quiet room, you can probably get away with just using the computer’s internal mic. However, in most cases it is best to use a headset with mic. The closer the mic is to the teacher’s mouth, the clearer the audio will be. I have found the Apple headphones that come with most iPhones to be as good (if not better) than some expensive USB mics that I have tested. However, I haven’t tested them on a Windows based laptop. Bluetooth headphones & mics are generally fine but I recommend the plug in version for sustained quality and reliability.
It’s often good to start a session by encouraging the students to open up their webcams but not their microphones. Having more than one person speaking at once is never a great experience, but seeing everyone (if the system allows) can be a fun way to start. It also helps establish a feeling of community which many of the students and yourself may be craving.
When it is time to start the teaching time, encourage the students to mute their cameras as well as their mics. The student can do most of their interactions via the chat feature. Occasionally, encourage the students to un-mute their webcams so that they can all be seen. This helps you to know that they are all still on-task and engaged. Take a note of the students who are not responding and chase them up via email later to check on them. They may be totally disengaged in the process or they may not have access to a webcam.
Some students will rely on seeing their teacher’s mouth in order to read their lips. So, when you are on camera, think about the framing and fill the screen with a centered mid-shot. Body language, especially hand gestures can also help a student understand content better, so make sure the students can see your head, shoulders, torso and arms. And ensure the top of your head is at the top of the frame.
Look at your webcam most of the time when you are presenting. Treat the camera as someone you are talking to. Eye contact is a powerful communication technique.
Ensure that there is plenty of light (natural light is best) behind or to the side of the webcam. Try to avoid pointing the camera into a light source such as a window with open curtains or blinds during the day. This will help to provide the best possible image quality. Also have a think about the background and make sure it is not distracting. Some systems like MS Teams provide a feature that blurs out the background.
Monitor your session
During most sessions, you will log into the system as the host. This usually provides you with access to extra features and a different screen layout to the guests. Also, when you share your screen, you generally lose access to the chat and other features.
If you can, it is wise to log in as a guest on a second device like your smart phone, tablet or second laptop (if you have one). This way you can monitor what your students are seeing and keep an eye on the chat. It is easy to forget that you are sharing your screen when you don’t want to. By having a monitor next to your main screen, you can see at a glance what you are presenting.
Having a second monitoring device also allows you to test that your audio is working. However, there will be a slight delay in your audio so, once tested, keep the volume of your second device down to zero to avoid any potential annoying audio feedback issues.
Flow of the lesson
Introduce each session with an interaction activity such as a quiz via the chat feature or a set of poll questions (if available). This will help the students to realise it is two-way communication experience rather than a podcast, YouTube or TV presentation.
Provide a slide early in the session that outlines the aim and the planned objectives so that everyone is aware of what is expected.
When verbally presenting the main content, mix it with a variety of images, animations and video content. Do some research and have a look at how live TV presenters share content and learn from the way they mix audio content with visual content.
Keep an eye on the chat when possible and encourage students to ask questions and make comments throughout the session. Put down some ground rules about appropriate chatting etiquette such as never put anyone down and keep the discussions relevant and on-task. Assign one of the students to monitor the chat when you are presenting and allow breaks so that they can share any questions or feedback that you may have missed. You may find that some of your usually more quiet and shy students are more confident in taking part in discussions via a chat pod.
Encourage students to also email questions, especially if they are embarrassed to use the chat feature. Assure the students that you are happy to connect with them via email if they need any individualised assistance.
After every 10 minutes or so, ask your students to give you feedback via the chat feature. This is a great way to monitor engagement.
Recording
You don’t need to record the whole lesson, students are more likely to watch back short video segments. Make sure you record important teaching moments so that students who miss the live session can still catch up and students who were at the live session can re-look at content at their leisure.
Use you school learning management system (LMS) as the portal to archive all the links to the recordings. If your school does not have an LMS, create a Spark Page or a Google Site that can be dedicated to storing the key resources for each subject/topic.
The more sessions you run, the easier they become. I encourage your to practice a few time before going live and look back at the records of your practice sessions.`
When this crisis is over
The COVID-19 crisis is forcing a lot of change for a lot of educators and students. For a number of teachers, this may be the first time they have used video and online technologies as a major communication tool. Many will be going through a steep learning curve in a short space of time.
At some point, schools and universities will be back to a mainly face to face operation but the new skills developed during this time can continue to be used in a blended learning mode, which will benefit future learning and teaching experiences and help prepare students for a future workplace where online communication is vital in many industries.
Let’s look at the positives and use this experience as a time to develop new digital literacy, communication and creativity skills among ourselves, our peers and our students.
Summary of tips
- Think of your synchronous lessons as a live radio or TV broadcast
- Don’t stress when things go wrong, in most cases the students will be patient and supportive
- If in doubt, ask a student to help manage the technology for you. Ask a key student hosting rights to help moderate your live sessions.
- Make sure your students know the log in process and the time of your live sessions.
- Keeping to the usual timetable is recommended
- Provide video or other resources in advance for students to digest prior to the session. Follow a Flipped Learning model.
- Use lots of video content. Make up your own videos and get student to do likewise to share their learning
- Break up the session with chat responses, quizzes and polls
- Prepare slides with images and key text to progress through the session
- Avoid distractions like your phone and other family members
- Use a head-set, keep the mic close to your mouth but not covering your mouth.
- Open webcams at the start of a session but not mics.
- Mute all but the presenter’s webcam during important teaching times
- One person speaking at a time
- Make sure student can see your mouth & arms
- Place your head at the top of the frame and look at the camera when talking
- Light should be behind or to the side of the camera, not behind you
- Monitor the session with a second device if possible that is signed in as a guest
- Give students opportunities to share with you via email after the session. Not all students will want to use the live chat feature.
- Record key parts of the session, not the whole event and store the recordings & other resources on your LMS or equivalent for easy access.
- Practice makes perfect
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Extra resources
During the COVID-19 crisis, I am running free weekly webinars with a focus on developing creative online teaching experiences for students. Whatch me in action to see how I conduct an online session and encourage your colleagues to join.
Adobe Connect users – click here for a user guide I recently made for teachers who use Adobe Connect which is currently free for 90 days during this COVID-19 climate.
Adobe EduTips – click here to access a growing set of resources which are focused on how to use Adobe Creative Cloud apps to enhance both face to face and online teaching and learning.
The Adobe Distance Learning Resources – The Adobe Education Team have assembled these resources and learning opportunities to help educators engage remote students through online learning.
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